Política de envío
We proudly ship to most countries and territories worldwide, including the United States, Canada, Europe, Australia, New Zealand, Asia, and many other international destinations.
Please note that certain remote locations, restricted regions, or countries affected by shipping sanctions may not be eligible for delivery. If you are unsure whether we ship to your location, please contact our customer support team before placing your order.
Free Shipping
We offer FREE standard shipping worldwide on eligible orders and destinations where the service is available.
Order Processing Time
All orders are carefully processed and prepared before shipment. Processing typically takes 1–3 business days, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Times
Delivery times begin after your order has been processed and shipped. Please note that the following estimates may vary depending on your location, local carrier services, customs clearance procedures, weather conditions, and holiday periods.
| Destination | Estimated Delivery Time |
|---|---|
| Asia (Singapore, Japan, Taiwan, etc.) | 3–7 Business Days |
| United States & Canada | 4–10 Business Days |
| Europe & United Kingdom | 5–12 Business Days |
| Australia & New Zealand | 5–12 Business Days |
| Rest of the World | 7–14 Business Days |
Tracking Information
All eligible shipments include tracking information. Tracking details will be sent via email once your order has been dispatched.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your local government. These charges, if applicable, are the responsibility of the customer.
Shipping Delays
While we strive to deliver orders within the estimated timeframes, unforeseen circumstances such as customs inspections, severe weather, carrier disruptions, peak holiday seasons, or other external factors may cause delays beyond our control.
We appreciate your patience and understanding should any shipping delays occur.
Contact Us
If you have any questions regarding shipping, order tracking, or delivery estimates, please contact our customer support team. We are always happy to assist you.